Experience

Current & Former Clients

Looking for a content writer? Need copy written?

Technical Writing & Article Writing Services 

Content Editor | Impact Travel Group | 2023 – Present

Serve as the primary source of content development and digital marketing, including keyword research and the creation of blog outlines, as well as copyediting content prior to publication. 

External Writer | GoAbroad.com | 2022 – Present

Produce one to two articles per month while following guidelines, meeting deadlines, and maintaining communication with editors.

Founder & Content Producer | Hola Cali | 2017 – Present

Conceptualize and customize English language guides, culture education, and tour services.

Technical Writer | Zion Baptist Church | 2019 – 2020

Achieved content needs by documenting user manuals based on subject matter expert interviews. 

Web Search Analyst | Appen | 2017 – 2018

Accurately measured and determined the relevance and usefulness of web pages in correlation to predefined queries.

Program Analyst, Technical Writer | U.S Marshall Service | 2016 – 2018

Developed user experience enhancement manuals, technical documentation, policy directives, and strategic goals through SME interviews and provided user training, customer assistance, technical troubleshooting, hardware configurations, and offshore problem diagnostics worldwide.

Technical Writer | American Councils for International Education | 2012 – 2014

Conducted online testing tool documents, including test specs, user stories, and user training guides, and facilitated meetings and worked with software developers to define policies, methods, and specifications. Trained over 60 new hires by creating SOPs.
 
 

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Educator Services & Teaching Internship

English, Writing, and Conversational Spanish | VarsityTutors.com | 2022 – Present

Provides lessons for the respective disciplines on a contractual and virtual basis for clients in need of support with school-aged children and adult clients continuing education.


Social Studies and English | Colegio Jefferson | 2018 – 2023

Designed pedagogical proposals based on Cognia standards while educating the next generation of elite young leaders in Colombia and managing the use of Spanish and English interchangeably.


Intern Teacher | Servicio Nacional de Aprendizaje (SENA Colombia) | 2014 – 2015

Contributed to setting up the Colombian government’s bilingual education program and planned hands-on activities to improve client connection and critical thinking while working at a professional trade school’s English-based program for adults with different learning styles, which employed cooperative learning.