Social Studies Teacher

Colegio Jefferson

August 2018 – Present – Cali, Colombia

  • Develop and apply pedagogical proposal; satisfying recognized objectives.

  • Utilize technological innovation to support and report the educational advancement of learners.

  • Monitor the educational process and consistently to consider necessary treatments.

  • Organize study program to meet individual needs, interests, and capabilities.


Communications Consultant


May 2019 – Present – Cali, Colombia

  • Staff Writer – (2022 –   )

  • Technical Writer – Zion Baptist Church (2020)

  • Founder/Staff Writer – Hola Cali (2018 –   )

Web Search Analyst


January 2018 – August 2018 (8 months) – Remote

  • Evaluated and analyzed online search results according to specific guidelines.

  • Assessed and checked web search results based on specific search terms.

  • Measured and determined the relevance and usefulness of web pages in correlation to predefined queries, accurately.

Program Analyst – Technical Writer

Project Support Services

October 2015 – January 2018 (23 months) – Washington Metro Area

  • Contracted services to large government client in Tactical Operations Division (TOD) composing policy directives and strategic plans by conducting subject matter expert (SME) interviews to gather data and produce content.

  • Served as the HSPD-12 Help Desk SME – providing user training and support, technical troubleshooting, hardware configurations and offsite problem diagnosis nationwide.

  • Used Excel to input, maintain, and retrieve the team’s data over the share drive, creating a more organized and cohesive team environment.

English Instructor   

Volunteers ColombiaServicio Nacional de Aprendizaje (SENA)

June 2014 – September 2015 (15 months) – Cali, Colombia

  • Pioneered the Colombian government’s bilingual teaching program and was responsible for the planning and presentation of an individualized English-based program for adults in a professional trade school.

  • Designed and coordinated hands-on activities to enhance client’s interaction and critical thinking skills.

  • Utilized cooperative learning techniques and provided individual instruction to meet the needs of clients with diverse learning styles.

Technical Writer, Online Learning and Assessment (Full-Time)

American Councils for International Education

November 2012 – June 2014 (32 months) – Washington Metro Area

• Managed and produced online documentation of online testing tools, including: test specifications, user stories, and user training manuals.
• Facilitated meetings and liaised with the software development team to help articulate policies, procedures and specifications.
• Supervised and trained over 60 new staff members by producing standard operating procedures (SOPs) creating visualizations with Adobe Photoshop and Microsoft Visio. 

Customer Service Agent (Part-time)

American Airlines (Formerly US Airways)

August 2011 – June 2014 (35 months) – Washington D.C. Metro Area

• Consulted over 50 clients daily by creating and inspecting reservations to identify and resolve itinerary issues
• Performed boarding announcements and arranged accommodations to hotel and airport facilities.
• Facilitated boarding process while enforcing policies, security measures and protecting sensitive information.